ChargerPro Terms and Conditions

By placing a deposit and making a reservation for your EV charger installation ("Installation") with ChargerPro, you acknowledge and agree to the following terms and conditions:

1. Deposit and Reservation

A deposit is required to secure your reservation for an EV charger installation. Your deposit will be credited toward the final cost of the installation. The reservation date and time are subject to confirmation by ChargerPro based on availability.

2. Deposit Refund Policy

If you choose to cancel your reservation, the deposit is refundable provided that the cancellation is made at least 72 hours before the scheduled reservation date. If the cancellation is made less than 72 hours before the reservation date, the deposit will be non-refundable.

3. Price Quotation

The price quoted for the Installation covers a standard charger installation, which includes:

  • Mounting the EV charger within 25 feet of your main electrical panel.
  • Running necessary electrical wiring and connection to the electrical system.
  • Basic testing to ensure the charger is operational.

4. Additional Costs

If your Installation requires any of the following, additional charges may apply:

  • Extending the wiring and conduit beyond 25 feet from your main electrical panel.
  • Grounding or bonding of electrical panel.
  • Significant upgrades or modifications to your existing electrical system, such as panel upgrades, subpanel installation, or trenching.
  • Any other unforeseen complications or requirements based on the specific layout or condition of your property.

Note: In some cases, our technicians may need to cut small section(s) of drywall to access the interior of your walls. While we strive to minimize any disruptions, minor drywall repair may be necessary after the installation is complete. ChargerPro is not responsible for drywall repairs, which are not included in the scope of services unless explicitly specified.

ChargerPro will inform you of any additional costs before proceeding with the Installation. These costs will be detailed in a revised quote for your approval.

5. Scope of Work and Site Assessment

The initial price quoted is based on the information you have provided. A site assessment may be conducted to confirm the scope of work required. Any deviations from the standard installation requirements will be discussed, and an updated quote will be provided for your approval.

6. Payment Terms

The remaining balance of the installation fee, including any additional charges if applicable, is due upon the completion of the Installation. Unless otherwise specified, the payment method on file will be charged for the remaining balance upon completion of the work.

7. Cancellation and Refund Policy

If you choose to cancel your reservation at least 72 hours before the scheduled date, your deposit will be refunded in full. Cancellations made less than 72 hours before the scheduled date will result in a non-refundable deposit. If ChargerPro is unable to perform the Installation due to unforeseen circumstances on our part, you will be refunded the deposit amount in full.

8. Permits and Approvals

ChargerPro will assist with obtaining any necessary permits or approvals required for the Installation. Permit fees may be added to your final invoice if not included in the original quote.

9. Liability and Warranty

ChargerPro will perform the Installation in compliance with industry standards and local regulations. We provide a 90-day limited warranty on workmanship and materials as outlined in our warranty policy, available upon request. ChargerPro is not responsible for any pre-existing conditions of your property or electrical system that may affect the Installation or the performance of the EV charger. Any repairs needed to bring your system up to code are the customer's responsibility.

10. Modifications

You accept responsibility for any future modifications or changes made to the setup without ChargerPro's approval. Any alterations performed by other parties may void the warranty.

11. Privacy and Data Use

ChargerPro will use and store customer data solely for completing the installation, processing payment, and providing ongoing support. Your information will not be shared with third parties without your consent, except as required by law.

12. Photograph Use

By accepting these terms, you authorize ChargerPro to use photographs of the completed installation for marketing and promotional purposes, including on the ChargerPro website, social media, and advertising materials. No personally identifiable information will be shared in these photographs.

Last Updated: 11/21/2024